Terms of Service

By accessing or using our website at https://www.nmproductsusa.com, you agree to these Terms of Service. If you do not agree, please do not use the site.

This website is a lead-generation and informational site for N&M Products, a residential water purification business. It is not an e-commerce platform. No purchases are made through this site.

Booking an appointment through this site is free and creates no obligation to purchase. Our in-home water test is provided at no charge. If you choose not to purchase a system after the test, there is no fee or penalty of any kind.

We are an authorized dealer of Puronics water purification systems and carry other brands. We represent these products honestly to the best of our knowledge, but we are not the manufacturer. Manufacturer warranties, certifications, and specifications are those of the manufacturer and may change. Always verify current specifications with us before making a purchase decision.

Warranties on products we sell are provided by the respective manufacturers, not by this website. The terms of any warranty are set out in writing at the time of sale. THIS WEBSITE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND.

To the maximum extent permitted by applicable law, N&M Products shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or our services. Our total liability for any claim shall not exceed the amount you paid for the service giving rise to the claim.

[TODO — legal review required: confirm this limitation is enforceable in your state.]

You agree to defend, indemnify, and hold harmless N&M Products and its representatives from any claims, damages, or expenses (including attorneys' fees) arising from your violation of these Terms or misuse of the website.

These Terms are governed by the laws of the State of [TODO: confirm state — see CLAUDE.md §11], without regard to conflict-of-law principles.

We prefer to resolve disputes informally. Please contact us first. Small claims court is always available as an alternative to arbitration for qualifying disputes.

[TODO — legal review required: determine whether a binding arbitration clause and class-action waiver are appropriate for your jurisdiction and business size.]

We may update these Terms at any time. Changes take effect when we post them. Your continued use of the site after posting constitutes acceptance.

N&M Products
[TODO: address]
Email: [TODO: email]
Phone: [TODO: phone]